Privacy policy.

Last updated: 2026. ProActive Advantage LLC ("ProActive Advantage," "we," "us") operates a managed repair program for insurance carriers, adjusters, third-party administrators, and vendors. This policy explains what information we collect through this website and how we use it. This is a general policy for a business-to-business service site and should be reviewed by counsel before launch.

Information we collect

We collect the information you submit through our forms, including the service request, contact, and vendor application forms. This may include your name, company, role, email, phone number, loss and claim details, and coverage information.

We also collect standard technical information such as IP address, browser type, and pages visited, through cookies and analytics tools, to operate and improve the site.

How we use it

We use submitted information to respond to service requests, dispatch and coordinate vendors, evaluate vendor applications, answer enquiries, and administer the managed repair program. We do not sell personal information.

Sharing

We share information with credentialed vendors and program partners only as needed to dispatch and complete work on a claim, and with service providers who help us operate the site and program. We may disclose information where required by law.

Data retention & security

We retain claim and program records as needed to administer the program and meet legal and carrier requirements, and we apply reasonable safeguards to protect the information we hold.

Your choices

To ask what information we hold, correct it, or request deletion where applicable, contact us at [email protected].